Terms and conditions

The controller for the processing of the personal data that the user provides when accessing and using the website is FOREXSTREET S.L.U., as the owner, whose registered office is located at Portaferrissa Street, No. 7, 1º 2ª, Barcelona, with CIF B62498233 and registered in the Commercial Register of Barcelona, Volume 33351, Folio 135, Sheet B230633, telephone number 933040495, fax 933040498, hereinafter referred to as FXStreet.

FXStreet informs users of its website through this Privacy Policy about the processing and protection policies of personal data that may be collected during their navigation or contracting of services provided through this portal. The use of this website by the user implies full acceptance of this Privacy Policy.

FXStreet adopts the necessary measures to ensure the security, integrity, and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in that which is not provided for by it, Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, Royal Decree 1720/2007 of 21 December, which approves the Regulation implementing Organic Law on Data Protection, and Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce.

Personal data of each user necessary for the management and maintenance of some of the services provided are collected and processed through the registration forms on this website or by sending an email, among other services that may be offered by FXStreet, and such processing is governed by this Privacy Policy.

FXStreet undertakes to apply the computer security measures provided for in the aforementioned regulations, with the aim of preventing unauthorized access or use of data, their manipulation, deterioration or loss.

We collect the information you provide us when, for example, the data provided when you create or modify your account, register to use our Site, purchase products or services through our platform, request information, communicate with customer service, or communicate with us in general. Such information may include, among others:

• name

• address

• gender

• age

• email address

• phone number

• financial and statistical information

• data from your identity document or passport

As the responsible party for the processing, FXStreet undertakes to store and manage the personal data and information collected through this website with due confidentiality for as long as the professional relationship continues and the interested party does not request its deletion, and in accordance with the periods indicated below:

• The data for managing the relationship with the user and billing and collection of services will be kept for the entire duration of the contract. Once this relationship has ended, if applicable, the data may be kept for the time required by applicable legislation and until any liabilities’ time limits arising from the contract have expired.

• Data for managing inquiries and requests will be kept for the time necessary to respond to them, and once they have been answered, for a maximum period of one year.

• Data related to comments on our products will be kept during the validity and advertising of the products or services to which they refer unless you express your desire for them to be deleted at any time.

• Data for sending commercial communications and creating commercial profiles of our products or services will be kept indefinitely until, if applicable, you express your desire to have them deleted. 

• Curriculum Vitae data for selection processes will be kept for one year.

• Notwithstanding the foregoing, the data controller may keep, duly blocked, the data to attend to possible administrative or jurisdictional responsibilities during the periods required by applicable regulations.

   

Likewise, FXStreet may proceed after the maximum data storage period to anonymize and group the data for subsequent statistical and profiling analyses. These analyses will not allow the re-identification of the affected subjects.

The operations, management, and technical procedures, whether performed in an automated or non-automated manner, that enable the collection, storage, modification, transfer, and other actions on personal data are considered to be the processing of personal data.

At FXStreet, we process the personal data that the user provides to us for the provision of services offered by the platform, including among others the following:

Service provision: The data of registered users will be processed in order to provide the service, obtain payments, issue invoices, as well as load and send documents that may be necessary, and to verify subscription to the service. Likewise, such data may be affected by internal auditing functions of the service.

Profiling: The data provided by the user, as well as their actions on the platform, may be used to create a profile that FXStreet can use to offer personalized content, products, and services.

Contact with the user and/or support: User data will be used to provide the service and resolve reported incidents. Requesting technical support may require accessing other data related to the notifying user, depending on the nature of the incident.

Sending commercial information and promotions: User data may be used to notify new functions incorporated into the system, as well as commercial information about the services offered by FXStreet, including, among others, discounts and other offers.

Security audits: Data on the use of FXStreet services may be internally analyzed to detect potential fraud and violations of the service's Terms and Conditions, as well as to carry out treatments required by law.

Statistics: Usage profiles may be analyzed by FXStreet to study behavior and preferences, with the aim of improving the user experience and its services.

Integration with third-party services: FXStreet may process data from its users to provide access to applications integrated with the service, such as automated and/or direct sending of data incorporated into the platform to third-party applications.

Other purposes: FXStreet's use of the user's personal data for purposes other than those indicated in this privacy policy will require informing the user and, if applicable, obtaining their consent.

Selection: Evaluate and manage, where appropriate, your Curriculum Vitae for selection processes that fit your professional profile and carry out the necessary actions for the selection and hiring of personnel.

Likewise, said data will be processed for subsequent anonymization and grouping for the purpose of statistically analyzing trends and profiling groups to improve the services offered by FXStreet.

All fields in the forms must be completed for FXStreet to fulfill the purposes mentioned above. In the case of optional fields in a form, they will be expressly indicated.

The user may object to the sending of commercial communications at any time by sending an email to the address indicated above, or through the corresponding section in the user profile of the platform offered by FXStreet.

In addition to specific treatments according to the service you request, FXStreet may store the IP address of users' devices, only for technical and security reasons, and therefore, based on the legitimate interest of safeguarding the integrity and security of the service.

The processing of personal data provided by the user is based on the following legal bases that legitimize it:

• Through the completion of forms on the Web, participation in selection procedures, or by sending emails or any other type of information request sent to FXStreet, the interested party provides their express consent for the processing of their personal data. Likewise, with regard to the provision of the service indicated in the previous section, FXStreet will process your personal data for the execution of the subscription contract for the service.

   

• Likewise, your data may be used based on the legitimate interest in promoting our services and disseminating our brand through marketing actions, provided that such interest does not prevail over fundamental rights and freedoms that require the protection of personal data.

   

• When a user joins Telegram groups managed by FXStreet, the interested party provides their express consent for the processing of their personal data, including their use for marketing activities, in this case, limited to receiving publications made in the channel they have joined, without being used individually for personalization of the received advertising, or the use of private messages to send such content, without prejudice to the identification of promoted third-party services.

   

• This consent will be understood as free, specific, informed, and unequivocal since, after reading this Privacy Policy, the user is informed and, if they agree, can accept it through a declaration or a clear affirmative action, such as marking a checkbox provided for this purpose or joining groups in instant messaging applications from the client installed on their chosen device.

• In no case will FXStreet use the personal data of interested parties for purposes other than those mentioned above, and undertakes to keep due professional secrecy and to establish the necessary technical and organizational measures to safeguard the information provided by its users.

In the processing of the personal data of its users, FXStreet will apply the following principles that comply with the requirements of the new European data protection regulation:

• Principle of lawfulness, fairness, and transparency: Your consent will always be required for the processing of personal data, specifying one or more purposes that will be previously informed with absolute transparency.

• Principle of data minimization: Only the strictly necessary data for the purposes required will be requested. Likewise, in the case of optional additional data that may allow for greater personalization of the service, their optional nature will be expressly indicated.

• Principle of limitation of storage period: Data will be stored for no longer than necessary for the purposes of the processing.

• Principle of integrity and confidentiality: Your data will be processed in a way that ensures adequate security and guarantees confidentiality.

In general, FXStreet will not communicate this personal data to third parties, except when providing a service requires a contractual relationship with a data processor and it is strictly necessary to manage and maintain the relationship between the user and said company, such as financial entities through which payment management is carried out. This will only be done for the time necessary to enable the execution of the processing contract, and under the same conditions and with the same responsibilities required of the controller.

On the other hand, third parties who have a legal or contractual obligation with FXStreet to provide access to this personal data will have the right to access it, including, for example, the Ombudsman and Judges and Courts interested in related proceedings with submitted claims, as well as other competent Public Administrations, in cases provided by law and for the purposes defined therein.

The user may exercise at any time, under the terms established by current legislation, the rights to access, rectifier or deletion of data, request the restriction of processing of their personal data, object to it, request the portability of their data, as well as revoke the consent given, rights recognized in the aforementioned Regulation (EU). The user may exercise these rights by contacting FXStreet at the address of its registered office indicated above; by sending an email to the following address [email protected] or to the postal address c/Portaferrisa 7 08002 Barcelona, Spain.

Interested parties may access their personal data, obtain confirmation as to whether or not personal data concerning them is being processed, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, interested parties may request the restriction of the processing of their data, in which case it will only be kept for the exercise or defense of claims that may arise.

Interested parties may also object to the processing of their data. In this case, FXStreet will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

As an interested party, you have the right to receive the personal data that concerns you, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when:

• The processing is based on consent.

• The data has been provided by the interested party.

• The processing is carried out by automated means.

• When exercising your right to data portability, you will have the right to have personal data transmitted directly from one controller to another, where technically feasible.

Regarding treatments based on user consent, you can withdraw such consent at any time. However, withdrawing your consent will not affect the lawfulness of the processing carried out under your consent before its withdrawal, and will not affect the lawfulness of the processing we continue to carry out under any other legal basis.

For the effective exercise of these rights, the user must prove their identity by providing their name and surname, a photocopy of their ID or equivalent identifying document that proves their identity, a request that specifies the request, an address for notifications, and the date and signature of the requester.

By using this website, you acknowledge and agree that you have the right to request that your personal data be erased or forgotten in accordance with applicable data protection laws. If you wish to exercise this right, please contact us using the contact information provided on our website.

We will consider all requests for erasure or forgotten data in accordance with applicable laws and regulations. In some cases, we may be required to retain certain data for legal or regulatory reasons. If we are unable to comply with your request for erasure or forgotten data, we will inform you of the reasons for our inability to do so.

Please note that the right to be forgotten is not an absolute right, and may be limited in certain circumstances. For example, we may be required to retain certain data for legal or regulatory reasons, or to exercise or defend legal claims. Additionally, erasure or forgotten data may not be possible if it is necessary for the performance of a contract or service that you have requested.

We will make reasonable efforts to ensure that any personal data that is retained is accurate and up-to-date. You have the right to request that any inaccurate data be corrected or updated.

We may update these terms and conditions from time to time. Any changes will be posted on our website, and your continued use of our website will be deemed acceptance of any updated terms and conditions.

By using our website, you agree to the terms and conditions set out in this section on the right to be forgotten.

We take the security of your personal information very seriously and have implemented measures to protect against unauthorized access, alteration, or disclosure. In the event of a data breach, we will take appropriate steps to notify affected users and authorities as required by law.

If we become aware of a data breach that compromises the security of your personal information, we will take steps to investigate the breach and mitigate any harm. This may include notifying affected users, updating our security measures, and cooperating with law enforcement agencies.

We are not responsible for any harm or damages resulting from a data breach that is beyond our control, including but not limited to attacks by malicious third parties or natural disasters. However, we will take all reasonable measures to prevent and mitigate any potential breaches.

By using our services, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and you agree to assume any risk associated with the security of your personal information.

In the course of providing our services, we may transfer your personal data to our affiliates or third-party service providers located outside of the European Union (EU) or the European Economic Area (EEA), where data protection laws may not be as comprehensive as those within the EU or EEA. In such cases, we will ensure that the transfer is lawful and that appropriate safeguards are in place to protect your personal data, such as standard contractual clauses approved by the European Commission, binding corporate rules, or other adequate measures.

By using our services, you consent to the transfer of your personal data outside of the EU or EEA, as described in this clause. If you have any questions or concerns about this data transfer, please contact us at [email protected]. We will take all reasonable steps to address your concerns and ensure that your personal data is adequately protected.