PU Prime Broker Review 2026: All you need to know

• Standard Account: Operates on a spread-only pricing model, with no separate commission charged on trades. All trading costs are incorporated into the spread, which typically starts from 1.3 pips on major Forex pairs, depending on market conditions. This straightforward structure makes it well-suited to beginner traders, longer-term traders, and those who prefer cost simplicity.
• Prime Account: Designed for traders seeking tighter spreads with a commission-based structure. Spreads are significantly lower than on the Standard account and can approach near-raw levels during liquid market conditions, with a fixed commission of $7 per lot, per round turn. This pricing model is better suited to active traders, intraday traders, and scalpers, where lower spreads can materially reduce overall trading costs.
• ECN Account: Provides access to raw or near-zero spreads, which can start from 0.0 pips on major instruments, with trading costs charged via a transparent commission. With a significantly higher minimum deposit, this account type is aimed at high-volume, professional, and algorithmic traders who prioritise pricing precision and execution efficiency, making it best suited to experienced traders.
• Cent Account: Allows trading using cent-denominated balances, reducing position size and financial exposure. This makes it particularly suitable for new traders, strategy testing, and EA development, as it provides access to live market conditions with significantly lower risk than standard accounts. Available instruments are primarily Forex and metals, with limited access to other asset classes. Account availability varies by region.

• Demo Account: PU Prime offers demo accounts that closely mirror its main live account structures, including the Standard (spread-only) and Prime/ECN-style (raw spread plus commission) setups, while the Cent account is positioned primarily as a low-risk live alternative rather than a dedicated demo format. 
  Traders can customize demo conditions at creation, including virtual balance size, leverage, and base currency, allowing for realistic testing aligned with intended live risk and position sizing. Multiple demo accounts can be created across MT4 and MT5. Demo accounts will be archived if there is no login activity for 30 consecutive days for MT4 demo accounts and 60 days for MT5 demo accounts. However, users can easily open or renew demo accounts via the client portal if continued access is required.
• Islamic (Swap-Free) Account: PU Prime offers Islamic (swap-free) accounts that comply with Sharia principles by eliminating overnight interest charges. Instead of traditional swaps, alternative administrative fees may apply when positions are held beyond a specified period. Islamic accounts are available on all account types, subject to eligibility checks and regional availability. Administrative fees may apply depending on the instrument traded.
  Note: For further information on potential fees, please review PU Prime fees and charges.

Costs and fees vary depending on the account selected.

• Spreads and/ or Commissions:
  
  PU Prime offers variable spreads across its account range, with its Prime and ECN accounts providing access to near-raw pricing on major instruments and transparent commissions. On raw-pricing accounts, spreads can start from 0.0 pips during liquid market conditions, and our analysis shows PU Prime is better than the industry average on several key instruments, including GBP/USD, gold (XAU/USD), and Bitcoin (BTC/USD), while remaining broadly in line with industry norms on major FX pairs such as EUR/USD and USD/JPY. 
  
  The Standard account uses a spread-only model with no separate commissions (except for select shares and ETFs), resulting in wider spreads than those of the Prime or ECN accounts. However, these generally remain competitive and close to industry averages across most major instruments.

• Note: Indicative values only – The spreads shown are indicative guidance and vary by account type, platform, instrument, market conditions, liquidity, and time of day. Headline figures do not always reflect the typical experience across asset classes.
  
  Pricing Variations Across Assets: Commodities like Crude Oil (3.7 pips = 0.037 points) trade in tight increments, while Gold (3.0 pips = $0.30) appears wider numerically due to larger tick values yet remains cost-competitive. Indices follow suit: US500 (8.5 pips = 0.85 points) tighter than regional ones; less-liquid products widen accordingly.
  
  Crypto & Shares Variation: Crypto spreads (e.g., BTC/USD at 1,895 pips = $18.95 USD) scale with price levels; it's important to assess each instrument's pips-to-actual-value ratio in the MT4/MT5 trading platform. Share CFDs have a spread and also exchange-specific commissions (e.g., 0.2% per lot, based on the share value). Spreads vary by market (Europe, UK, US, and Japan).
• Swap/Rollover fees: Rollover fees apply to overnight positions and vary by traded instrument. Detailed swap rates are published within the trading platforms.
• Inactivity fees: PU Prime does not charge any inactivity fees.
• Deposit Fees: PU Prime does not charge deposit fees. However, third-party charges may apply depending on the payment method used, such as fees imposed by banks or payment providers for international transfers.
• Withdrawal Fees: PU Prime does not charge withdrawal fees on most methods. For International Bank Transfers, the broker reimburses bank charges for the first withdrawal each month. Any additional international bank transfer withdrawals within the same month incur a bank handling fee of 20 in the account’s base currency (for JPY and HKD accounts, this fee is equivalent to USD) charged by the intermediary banks.

PU Prime offers a variety of deposit methods, including credit and debit cards, e-wallets, local and international bank transfers, and cryptocurrency funding options such as USDT and Bitcoin. The availability of specific payment methods depends on the client’s region, and the options available are visible in the client portal. Most deposits are processed almost instantly or within the same day, except for international bank transfers, which can take between 2 and 5 working days.

Minimum deposit: Once an account is open, top-up (additional deposit) minimums are approximately $50, although the exact minimum amount depends on the selected funding method and currency.

In practice, the client portal dynamically guides users through the funding process and displays the minimum top-up amount acceptable at the point of deposit. For example, when funding via GBP, the system required a minimum additional deposit of £50 using a debit card, which is in line with industry averages. Still, some brokers do offer amounts starting at $10 USD or equivalent.

Currencies accepted for deposits (and withdrawals):

• Fiat (E-wallets & local methods): USD, GBP, CAD, AUD, EUR, SGD, NZD, HKD, and JPY.
• Cryptocurrency:  BTC, ETH, SOL, XRP, USDT (ERC-20, TRC-20, Solana, TON), USDC (ERC-20, Arbitrum, Solana, BEP-20). Options and networks are displayed in the client portal at the time of deposit or withdrawal.

Processing times:

• Credit/Debit Cards: Instant to near-instant
• Apple Pay / Google Pay (where available): Instant
• E-wallets (e.g., Skrill, Neteller, local methods): Instant to same day
• Cryptocurrency Deposits: Typically within 1 hour, subject to blockchain confirmations and network conditions
• Bank Transfers: Local transfers are instant to near-instant; international transfers take from 2 to 5 business days

User Experience: Once the trading account was opened, funding the account was straightforward and quick. We deposited via debit card, with the card details easily input and securely saved for future use. The deposit was processed within minutes, and the funds were credited to the trading account almost instantly, allowing trading to begin without delay. Once any additional trading accounts have been opened in the client portal, funds can be allocated as needed. Internal transfers between accounts were seamless and completed within seconds, making overall fund management simple and efficient.

PU Prime offers a straightforward withdrawal process using the same payment methods as for deposits. To comply with AML/CTF requirements, withdrawals must be made using the same method as the initial deposit, such as returning funds to the original card or wallet used to fund the account. Withdrawal requests are subject to standard internal processing checks before being released to the selected payment provider. In practice, e-wallets and cryptocurrency withdrawals tend to be the fastest, while card withdrawals typically take a little longer, and bank transfers are usually the slowest, reflecting external banking settlement times.

Minimum withdrawal: The minimum withdrawal amounts are clearly displayed in the client portal at the point of request and are generally set at 50 units of the account currency, i.e., $50 USD or 50 Euro. In practice, when submitting a request in the UK, the system indicated a minimum withdrawal amount of £40 GBP, which is broadly in line with industry standards.

Processing times:

• Credit/Debit Cards: 1-3 business days (subject to card issuer processing times)
• Apple Pay / Google Pay (where available): Generally, the same day
• E-wallets (e.g., Skrill, Neteller, local methods): Same day to 24 hours after approval
• Cryptocurrency Withdrawals: Processed after internal approval, then subject to blockchain confirmation. Typically, within 1–24 hours, depending on network conditions
• Bank Transfers:  Local transfers are instant to near-instant; international transfers take from 2 to 5 business days

User Experience: During testing, we found the withdrawal process at PU Prime to be quick, intuitive, and well signposted. The card details were securely retained after the deposit, allowing the withdrawal to the same card without re-entering the card information. The system displayed the available withdrawal balance, along with the minimum withdrawal amount required for processing, reducing the risk of submission errors or rejections.

Once the request was submitted, we received an automated confirmation email in our inbox summarising the chosen withdrawal method and the requested amount. The withdrawal request was approved within approximately one minute, followed by a confirmation email confirming successful processing and advising that funds could take up to five business days to reach the nominated account, depending on the method used.

The funds were debited from the trading account shortly after approval and were received within 24 hours, which was faster than the stated maximum timeframe. In our experience, the overall process felt efficient and transparent, with clear communication at each stage.

It is important to note that while address verification is not required at the initial account opening stage, completing it after the account is live helps ensure withdrawals can be processed smoothly without unnecessary delays. This step effectively unlocks withdrawal functionality and is advisable for traders who intend to regularly fund and withdraw from their accounts.

PU Prime offers a range of trading incentives and promotional campaigns. They offer deposit-related bonuses, cashback, and rebate schemes. From time to time, they run event-based promotions and also copy trading-related competitions. There is a section dedicated to the promotions they have on offer, and you can view and opt in to the relevant offers through the client portal.

• Key Considerations: The availability and eligibility of the promotions and competitions vary by region and account type. Refer to the full terms and conditions on the PU Prime website for more information.

Note: The exact number of instruments available varies depending on the account type, regulatory entity, and regional restrictions.

The minimum lot size varies by instrument.

• PU Prime's minimum lot size is 0.01 lots (micro lot, 1,000 base currency units) for Forex, gold, silver, crude oil, and cryptocurrencies across all accounts.
• Share CFDs and ETFs start at 0.1-1.0 lots, while bond CFDs require a 1.0 lot minimum where offered.
• Commodities vary by asset, ranging from 0.01 to 0.1 lots depending on the asset. The order panel displays the smallest allowable volume.
• Always check full contract specifications in MT4/MT5 for exact sizes per instrument.

The maximum leverage depends on the entity with which the account is opened.

Leverage in global entities with mid-to-low-tier regulators (e.g., Mauritius FSC, Seychelles FSA, South Africa FSCA) offers up to:

• Forex: 1000:1
• Gold and major metals: 1000:1
• Major indices & energies: 500:1
• Other commodities: 500:1
• Minor indices: 100:1
• Crypto: 200:1 to 333:1
• Shares/Equities: 33:1

 Leverage in the entity with the top-tier regulator, ASIC in Australia, is up to:

• Forex: 30:1
• Non-majors, gold & major indices: 20:1
• Other commodities and minor indices: 10:1
• Shares: 5:1
• Crypto: 2:1

PU Prime operates a hybrid execution model across its account range. The Standard account follows a traditional retail structure with trading costs built into the spread, while the Prime and ECN accounts use raw or near-raw spreads combined with commissions, indicating closer alignment with STP/ECN-style routing. Transparency is stronger on Prime and ECN accounts, where pricing and commissions are clearly separated.

This execution approach supports real-time pricing, predictable order behaviour, and minimal conflict of interest, particularly on the Prime and ECN accounts. During normal market conditions, price movements on the charts were smooth and consistent on the instruments analysed, with no abnormal spikes or irregular behaviour observed.

PU Prime supports MetaTrader 4, MetaTrader 5, and its proprietary PU Web Trader, offering standard retail order types including market, limit, stop, stop-loss, and take-profit orders. 

User Experience: During live testing, execution was smooth and reliable across major FX pairs, metals, indices, and cryptocurrencies. Orders were filled at expected prices, stop-losses and take-profits were honoured correctly, and no requotes or rejected orders were encountered.

Execution speed felt immediate to near-instant under normal conditions, with mostly neutral slippage and occasional positive price improvement, particularly on faster-moving crypto instruments. Spreads remained stable during the London and US sessions, with no abnormal widening observed outside normal volatility conditions.

We executed trades across MT5 and PU Web Trader using market and limit entries, combined with stop-loss and take-profit orders. Order management through the platforms was straightforward, with position modifications handled cleanly via the order and positions panels. While chart trading is not currently available on PU Web Trader, trade execution and management remained efficient and intuitive across platforms.

From a risk-management perspective, PU Prime applies consistent margin policies across its accounts. Margin calls are triggered at 50%, and automatic stop-out occurs at 20%, helping to limit excessive losses during adverse market moves. 

• PU Prime supports a wide range of trading strategies, including hedging, scalping, and algorithmic trading. Traders can hold long and short positions on the same instrument simultaneously on both MT4 and MT5, with no stated platform-level restrictions. Short-term and high-frequency trading strategies are permitted, with no minimum holding periods or explicit scalping limitations disclosed.

PU Prime provides access to MetaTrader 4, MetaTrader 5, and its newly launched PU Web Trader. MT4 and MT5 deliver familiar, industry-standard environments with advanced charting, strategy testing, and full support for algorithmic trading via Expert Advisors. Both MetaTrader platforms are available on desktop, web, and mobile, allowing traders to manage positions consistently across devices.

PU Web Trader is PU Prime’s in-house web-based platform, designed for ease of use and instant market access without requiring downloads. The platform can be accessed directly through the client portal, enabling single sign-on access without repeated or system-generated logins. The platform interface is clean and intuitive, with an easy-to-switch light and dark mode feature. It provides a unified workspace where traders can analyse markets, place trades using the order bar, and manage open positions from a single screen.

The platform supports fixed chart timeframes, a wide range of technical indicators, and multiple chart styles, including candlestick and point-and-figure. Order placement is handled via a dedicated execution panel alongside the charts, enabling quick, efficient trade entry. At present, direct chart trading is not available, though overall browser-based trading usability remains strong.

• PU Prime offers PU Copy Trading and PU Social as complementary social trading solutions, both accessible via the PU Prime mobile app and designed to cater to different user needs. PU Copy Trading is an in-house automated replication system that lets users mirror experienced traders in real-time with three flexible allocation modes Equivalent Used Margin (scales risk based on provider's margin usage), Fixed Lots (consistent volume regardless of provider size), and Fixed Multiples (e.g., 2x provider position size) giving copiers strong control over exposure rather than generic one-size-fits-all copying. The service is exclusively available within the PU Prime app.
• PU Prime provides eligible live account holders with access to Autochartist as a supporting trading tool. Autochartist is an independent, third-party technical analysis platform that scans markets for chart patterns, key support and resistance levels, Fibonacci setups, and volatility data. The tool is best suited for market scanning and trade idea generation rather than as a standalone trading system. Traders can access Autochartist through the client portal.
• PU Prime supports PAMM and MAM account structures, allowing professional money managers to trade on behalf of multiple investors from a single master account. These solutions enable flexible allocation methods, performance-based fee structures, and real-time monitoring for both managers and investors. PAMM and MAM accounts are suited to more experienced traders and investors seeking managed investment solutions or strategy providers looking to scale their trading activity, with availability and conditions varying by region and regulatory entity.

• PU Prime offers a well-rounded educational environment that supports traders from beginners to advanced levels. Educational content is delivered through a combination of live webinars, structured learning pathways, video tutorials, and downloadable e-books. Most resources are freely accessible through the website, trading platforms, and the PU Prime YouTube channel, without requiring an active trading account or minimum deposit.
• Live webinars are typically held twice per week and are complemented by event-driven sessions on major market news, such as NFP releases and central bank decisions. They offer a Trading Educational Series divided into Beginner, Intermediate, and Advanced levels, allowing traders to build knowledge at their own pace. Webinar recordings are made available for on-demand viewing, and upcoming sessions are listed in a scheduled calendar to allow advance planning.
• PU Prime also provides a video education library that includes short-form tutorials hosted on its website and YouTube channel. These videos cover a wide range of topics, from an introduction to trading and market fundamentals through to technical indicators, trading psychology, commodities, and copy trading concepts. The content is concise, visually clear, and easy to digest, making it particularly suitable for newer traders, while still offering value to intermediates looking to reinforce core concepts or revisit specific tools and indicators.
• A range of downloadable eBooks is available covering risk-management, chart patterns, and other topics that newer traders may find valuable. Users would simply need to register their contact information to read them.

• PU Prime provides access to a customizable, integrated economic calendar, a practical tool for tracking global macro releases. There is an option to filter the calendar by country/region and impact level for focused monitoring. For those looking for a more detailed view of macro events, they provide a direct link to the TradingView Calendar. A useful FAQ section on using the calendar is available further down the webpage.
• PU Prime delivers a stream of market news and analysis, particularly through its app, covering Forex, indices, gold and oil, cryptocurrencies, and key macro events, including central bank decisions, inflation data, NFP reports, and geopolitical developments. However, while the website offers regular commentaries throughout the day, they are significantly fewer than on the app. The market in minutes section has not been refreshed since July 2025.  
• PU Prime provides a practical suite of trading calculators to support trade planning and risk management, including Profit Calculator (projects P&L from price targets), Margin Calculator (estimates position margin requirements), Currency Converter (handles multi-currency conversions), Fibonacci Calculator (generates retracement/extension levels), Position Size Calculator (sizes trades based on risk %), and Notional Volume Calculator (converts exposure to account currency).
• Real-time heatmaps are provided for Forex, shares, and ETFs. The Forex Heatmap highlights currency pair strength/weakness at a glance, helping identify potential directional setups quickly. Stock Heatmap shows top share movers and sector leaders for opportunity spotting, while the ETF Heatmap tracks broader fund trends in a single view.
• PU Prime offers a free Forex VPS promotion that refunds eligible clients for VPS costs (capped at $25-$50 per month) for qualifying Standard, Prime, or Islamic accounts. To participate, clients must opt in via the Client Portal, deposit at least $1,000 USD (or equivalent), submit a VPS invoice within 3 months of the billing date, and meet specific monthly trading volume requirements during the VPS billing period (a full calendar month). Further information can be found on their website.

• Negative balance protection is offered to retail clients and elective professional clients on a per-account basis, ensuring clients cannot lose more than their deposited funds. This is confirmed in their official Risk Disclosure and Fees/Charges pages, which state that if an account balance falls below zero due to market conditions, PU Prime will reset it to zero at no cost to the client.
• PU Prime states that client funds are held in segregated accounts, separate from the company’s own operating capital, in line with regulatory requirements imposed by ASIC, FSCA, FSC Mauritius, and other applicable authorities. Funds are held at AA-rated banks with automatic segregation upon deposit.
• The broker has been a member of the Financial Commission since 2024, a self-regulatory forum that provides brokerages and their customers with an unbiased third-party mediation platform to help resolve disputes when parties are unable to reach an agreement. This membership includes protection for up to €20,000 per submitted complaint.
• PU Prime has partnered with Lloyds Insurance, providing an extra layer of protection for eligible clients with up to $1,000,000 in automatic insurance coverage per client at no additional cost. The insurance provides protection to clients in the event of the broker's insolvency and requires no opt-in.
  This comprehensive private insurance supplements segregated accounts and regulatory protections, offering substantial peace of mind for client funds. However, this is not a statutory government-backed compensation scheme like the UK's FSCS or EU Investor Compensation Fund.

PU Prime enjoys a generally positive reputation, especially in the regions where it is actively expanding. Users frequently praise the responsiveness of their 24/7 customer support, the ease of account onboarding, the accessibility of MT4/MT5, and the intuitive PU app. This feedback mirrors our experience during testing with the speed and ease of account opening, the quality of customer support we received, and their engaging mobile app.

However, it is worth noting that some retail complaints mention withdrawal delays, verification issues, and slippage during volatility, some of which suggest account-specific concerns rather than systemic issues, with no evidence of major regulatory actions. To help mitigate potential friction around withdrawals, users may consider completing address verification straight after account opening.

Overall, we found that PU Prime delivers a professional, flexible trading environment, with strengths in multi-platform access, its new PU Prime Web Trader, and general customer support, as evidenced by our hands-on experience.

The team offers round-the-clock support operating 24 hours a day, seven days a week through a wide variety of channels, including live chat, email, phone, WhatsApp, a ticket system, in-app messaging, and social media. They also provide a comprehensive FAQ knowledge base within the help center for those seeking self-service. The team offers support in English, Spanish, Arabic, and region-specific support, with native-speaking teams and presenters available in key markets, rather than relying solely on machine translation.

The help center offers FAQs and further contact details, and alternative support can be found at contact-us for those who prefer not to use live chat.

Once we opened an account, we were assigned a Retention Manager who reached out via email to welcome us and shared direct contact information. They also sent a message with a link to their calendar for booking an appointment, if required, and their direct WhatsApp contact details. This was a really nice touch and a great way to connect with new clients, proactively checking whether we had any questions or concerns.

During testing, we found their customer support was responsive and effective via both live chat and email, handling all queries professionally and efficiently. Live chat connected to live agents within a few minutes after brief chatbot routing, delivering clear answers within 4-5 minutes.

Email responses arrived within 3-4 hours, thoroughly addressing platform availability, mobile access, and Web Trader specifics with practical demo-testing advice. Agents maintained consistently courteous, personalised communication throughout, reinforced by 24/7 availability.

Overall, the experience was smooth and reliable, with some interactions courteous and professional, but not going above and beyond compared to other PU Prime agents. Regardless, live chat remained the standout channel for real-time resolution, despite the initial step with the digital assistant.

PU Prime presents a highly functional website with a clean, professional design. Key information is clearly labelled through menus, icons, and links. Navigation through the website is intuitive, with secondary menus that guide users to trading platforms, account options, funding, educational resources, and useful tools. They also have quick links, which are pinned towards the bottom of the webpages. These are very useful if you want to access specific content with just one click. 

During testing, we found the website responsive. We did not encounter any broken links or performance issues. From our experience, pages loaded quickly, and tools such as the Economic Calendar or Trade calculators worked well.

Overall, the experience feels user-friendly and well-structured, supported by a polished presentation that also highlights PU Prime’s high-profile sponsorship of the Argentina national football team.

PU Prime’s mobile app delivers a very user-friendly trading experience with seamless operations from the PU Web Trader platform to the mobile app, where positions can be entered, managed, and viewed. It combines proprietary design with MT4/MT5 support for quick access to live/demo accounts, real-time news, charts, and order tools, all of which feel intuitive and have no friction during testing. 

Key strengths include fast performance with no slowdowns, a rich feature set including a regular stream of 24/7 news, Trading Central analysis, FXTV videos, a customizable economic calendar, a copy-trading community, and full account management. The modern design offers clear navigation despite minor ads related to their sponsorship that appear when the app first loads and can be skipped; although they will disappear after a few moments. Stability during testing was flawless, with zero crashes.

Opening a PU Prime trading account is a fast, streamlined process that takes just 5-6 minutes from signup to live trading, all handled entirely online with clearly signposted steps.

Start by visiting the PU Prime website, clicking to register, providing the basics like name, email, and password, and confirming your non-US residency status to create your profile in a few minutes.

Next, enter personal details (gender, DOB, phone number, country of residence), and configure your account by selecting the trading platform and type (Standard, Prime, ECN, Cent if available, and the Islamic option if relevant). You will be prompted to select one of nine base currencies, then agree to the terms. 

KYC verification integrates smoothly, requiring ID documents, and the admin process, thus far, typically takes around 5 minutes without delays or repeat requests, with progress tracked in the client portal. While address confirmation isn't prompted here, we recommend completing it early, as it's required for withdrawals.

Finally, fund your account via the user-friendly portal. In our experience, the deposit was credited to the account in under a minute for immediate live trading access, and supported additional accounts and preferences can be set effortlessly. Overall, PU Prime's process feels professional, efficient, and hassle-free, enabling traders to get operational seamlessly.