Moneta Markets Broker Review 2025:
All you need to know

Verified by FXStreet

By Louise Carr & Xevi Fontdegloria

Updated: October 27th, 2025

In this review, the FXStreet team provides an independent and thorough analysis based on direct testing and real experiences with Moneta Markets. As a leading financial media outlet, our editorial content is driven by rigorous research and data-driven insights, free from external influence. This assessment offers a transparent evaluation of Moneta Markets' conditions, tools, support, regulatory standing, and overall suitability for traders.

Moneta Markets is a regulated multi-asset broker providing CFD trading on Forex, commodities, indices, shares, ETFs, bonds and cryptocurrencies. With a choice of commission-free standard or ultra-tight-spread raw accounts, competitive pricing, and access to trading via several platforms, Moneta caters to both beginners and active traders who value transparency, fast support, and flexible trading options under varying regulatory oversight.

Account Conditions

8.6

Tools and Resources

8.2

Customer Service and Support

7.0

Trading Settings

8.2

Trust

8.6

User Experience

8.1

How do we score brokers

Moneta Markets is a relatively new entrant to the forex brokerage industry, founded in 2020 as part of the Vantage Group before becoming a standalone operator in 2022. In September 2025, Moneta strengthened its regulatory presence and market position by acquiring a tier-1-regulated firm in the United Kingdom, now rebranded under the Moneta umbrella. While these developments mark significant progress in its global expansion, the newly acquired entity is still working to align its service standards with Moneta’s global offering.

Moneta offers tailored leverage options that reflect regulatory demands across multiple jurisdictions, ranging from a conservative 30:1 cap under the FCA to an aggressive 1000:1 leverage accessible through their global entities. CFD spreads can be higher on the standard STP account compared to some competitors, but it offers low commissions and ultra-tight spreads starting at 0.0 pips on their ECN accounts. The broker’s transparency, regulatory compliance, and responsive customer support (global channels) provide a dependable environment for both new and intermediate traders.

With access to popular platforms like MetaTrader 4 and 5, as well as Moneta Markets PRO Trader (with TradingView integration) and proprietary mobile apps, Moneta ensures accessible and flexible trading experiences. While its educational resources remain ample, traders who make a $500 USD deposit gain access to more in-depth content through the ProTrader tools. The broker’s clear fee structures, efficient deposit and withdrawal processes, and ongoing efforts to align globally with regulatory standards make it a compelling option for traders seeking a secure and transparent multi-asset broker.

Note: When reviewing Moneta Markets, it is important to emphasize that the broker operates several entities across different regions, each with varying levels of regulatory oversight, services, and customer experiences. Therefore, for fairness and accuracy, we have based our scoring on the best-performing region for each factor under review.

🗺️ Regulated geos/regions

United Kingdom: Financial Conduct Authority (FCA)

South Africa: Financial Sector Conduct Authority (FSCA)

Seychelles: Financial Services Authority of Seychelles (FSA)

Currencies accepted for Deposits/Withdrawals

Fiat deposits and withdrawals: USD, EUR, GBP, NZD, AUD, SGD, JPY, CAD, HKD, and BRL

Crypto deposits and withdrawals: USDT, USDC, BTC, ETH, and XRP

💰 Minimum deposit

Direct STP and Prime ECN accounts: $50
Ultra ECN: $20,000

🛒 Bonuses/promotions

50% Cashback Bonus

💱 Tradable asset classes

Forex, Commodities, Indices, Stocks, ETFs, Bonds and Cryptocurrencies

💸 Costs (spreads, fees, commissions)

Prime ECN & Ultra ECN accounts spreads from:

Forex: 0.0 pips

Indices: 0.0 pips

Energies: 0.50 pips

Metals: 0.10 pips

Commodities: 2.90 pips

ETFs: 0.01 pips

Direct STP spreads from:

Forex: 1.20 pips

Indices: 0.0 pips

Energies: 0.50 pips

Metals: 1.30 pips

Commodities: 2.90 pips

ETFs: 0.01 pips

Commissions:

Prime ECN: $6 per lot, per round turn

Ultra ECN: $2 per lot, per round turn

Direct STP: Commission-free

💹 Leverage

Leverage with Global Entities offers up to:

Forex: 1000:1

Precious Metals and Indices: 1000:1

Other Commodities: Energies 333:1 & Softs 50:1

Bonds: 100:1

ETFs: 33:1

Stocks: 33:1 (US), 20:1 (EU & UK), 10:1 (UAE)

Crypto: Varies


Leverage in the UK up to:

Forex: 30:1

Non Majors, Gold & Major Indices: 20:1

Commodities: 10:1

Stocks: 5:1

Crypto: Not available

🏗️ Trading platforms allowed

MetaTrader 4 and 5 (MT4/MT5)

Moneta Markets PRO Trader (TradingView integration)

AppTrader

Moneta CopyTrader App

Account Conditions: Tailored options for every trader

Account Conditions

8.6

Moneta Markets provides three accounts, the Direct STP, Prime ECN and Ultra ECN, designed to fit various trading needs from beginners to professional traders. The accounts offer competitive spreads starting at 0.0 pips, swap-free Islamic options and access to multiple popular trading platforms. Accounts start with a minimum deposit ranging from $50 to $20,000, and both depositing and withdrawing funds from the account are simple and quick processes.

Account types

  • Direct STP: Offers traders a simple spread-only pricing model with no commission. It is ideal for beginners and those who prefer transparent costs, allowing trades from 0.01 lots with fast execution. Leverage is flexible, up to 1000:1 globally (subject to regional limits), the minimum deposit is $50, and Forex spreads start from 1.2 pips.
  • Prime ECN: Designed for experienced traders, scalpers, and automated trading through Expert Advisors (EAs), this account offers ultra-tight spreads starting from 0.0 pips with a low commission of $6 per lot, per round turn. It requires a minimum deposit of $50 and allows trades from 0.01 lots. Leverage is flexible, up to 1000:1 (regional limits apply).
  • Ultra ECN: Tailored for professional traders and money managers, this account offers ultra-low spreads from 0.0 pips and a very competitive commission of $2 per lot, per round turn. The minimum deposit is much higher ($20,000) and trades start from 0.01 lots. Leverage is available up to 500:1 (subject to regional restrictions).
Account Types Details

Direct STP

  • Spreads from 1.2 pips
  • Commission $0
  • Minimum deposit $50
  • Minimum trade size 0.01 lots
  • Leverage up to: 1000:1
  • Swap-free account available

Prime ECN

  • Spreads from 0.0 pips
  • Commission $6 per lot, per round turn
  • Minimum deposit $50
  • Minimum trade size 0.01 lots
  • Leverage up to: 1000:1
  • Swap-free account available

Ultra ECN

  • Spreads from 0.0 pips
  • Commission $2 per lot, per round turn
  • Minimum deposit $20,000
  • Minimum trade size 0.01 lots
  • Leverage up to: 500:1
  • Swap-free account available
  • Demo Account: Moneta Markets offers demo accounts, providing traders with free, instant access to a simulated trading environment for a 30-day period. Users can practice with virtual funds ranging from $1,000 to $100,000 and trade on multiple platforms, including MT4, MT5, PRO Trader, and AppTrader. Traders can choose between the spread-only Direct STP account and the raw spread plus commission Prime ECN account, both offering real-time data and market conditions that mimic live trading. Demo accounts can be opened quickly online without requiring a live account first.
  • Islamic (Swap-Free) Account: All three Moneta Markets account types (Direct STP, Prime ECN, and Ultra ECN) can be converted into Islamic (swap-free) accounts. These accounts comply with Sharia law by removing overnight interest (swap) charges. Instead of swaps, a daily administration fee is applied after a 10-day swap-free period. Traders can request the conversion through the Client Portal.
  • Note: Review the swap-free account terms and conditions.

Costs and fees

Costs and fees vary depending on the account selected and the instrument traded.

Spreads and Commission:

Prime ECN & Ultra ECN accounts spreads start from:

  • Forex: 0.0 pips
  • Indices: 0.0 pips
  • Energies: 0.50 pips
  • Metals: 0.10 pips
  • Commodities: 2.90 pips
  • ETFs: 0.01 pips

Commissions:

Prime ECN: $6 per lot, per round turn

Ultra ECN: $2 per lot, per round turn

Direct STP spreads start from:

  • Forex: 1.20 pips
  • Indices: 0.0 pips
  • Energies: 0.50 pips
  • Metals: 1.30 pips
  • Commodities: 2.90 pips
  • ETFs: 0.01 pips

Moneta Markets spreads generally align with or slightly surpass industry standards on most assets. For raw spread (ECN) accounts, spreads start from 0.0 pips on major Forex pairs like EUR/USD, USD/JPY, and GBP/USD, and are often tighter than those of many competitors. ECN spreads on indices and metals are also competitive. Overall, Moneta's ECN spreads outperform the industry average on the majority of instruments, combining tight raw spreads with commissions.

For the Direct STP spread-only account, trading is commission-free but with wider and more variable spreads. These spreads are generally competitive but tend to fall near or just above industry averages.

Looking for straightforward pricing? Check out the Direct STP account.

Swap/Rollover fees:

  • Rollover fees apply to overnight positions and vary depending on the specific instrument being traded
  • Detailed swap rates can be viewed by logging into the MT4 account and viewing the property details of the instrument.

Inactivity fees:

  • Moneta Markets does not charge inactivity fees.

Deposit Fees:

  • There are no fees for deposits made via credit/debit cards, e-wallets such as FasaPay and SticPay, or cryptocurrency. However, bank wire transfers may incur intermediary bank fees, which are outside Moneta Markets’ control.

Withdrawal Fees:

  • No fees for credit/debit cards, e-wallets, or crypto withdrawals.
  • For bank wire transfers, the first withdrawal each month is free (Moneta covers the $20 equivalent fee). However, subsequent withdrawals incur a minimum fee of 20 units of the account's base currency (for example, $20). Additional intermediary bank fees may also apply.

To avoid extra costs, it’s recommended to limit bank wire withdrawals to one per month, so plan ahead!

Depositing ease

Moneta Markets provides a wide range of deposit options, including credit/debit cards (Visa, Mastercard), local and international bank transfers, e-wallets like FasaPay and SticPay, as well as cryptocurrency deposits (USDT, BTC, ETH, USDC and XRP). The availability of specific methods varies by region. Most deposits are processed instantly or within 24 business hours, except for bank transfers, which typically take between 2 to 5 business days.

Minimum deposit: The minimum amount to open a Direct STP or Prime ECN account, as well as for additional funding, is $50.

Currencies accepted for deposits (and withdrawals):

  • Fiat: USD, EUR, GBP, NZD, AUD, SGD, JPY, CAD, HKD, and BRL.
  • Cryptocurrency: USDT, USDC, BTC, ETH, and XRP.

Processing times:

  • Credit/Debit Cards: Instant.
  • E-wallets, i.e, Sticpay, FasaPay: Instant.
  • Bank Wire: 2 to 5 business days.

User Experience:

Funding the account was quick and easy. We chose to fund the account using a debit card. Entering the required information was straightforward and the funds were transferred instantly. We received an email verifying that our card was linked to the account, along with a follow-up email within a minute confirming that the funds had been received. Overall, the trading account was funded and fully operational within a few minutes, demonstrating a fast and efficient experience.

Withdrawal ease

The withdrawal methods available are the same as those available for deposits. The withdrawal must be made using the same payment method and account details originally used for funding.

Minimum withdrawal: For most methods, the minimum withdrawal amount is set at $50 or equivalent.

Processing times: Once the withdrawal request has been approved (usually within 24 hours), the processing times for the withdrawals are the same as those for deposits.

User Experience:
Our withdrawal request was processed and approved within minutes, with the funds immediately deducted from our trading account. We received a prompt email confirmation, first notifying us of the debit submission and then confirming the completion of the withdrawal. The funds were expected to take 2 to 5 working days to reach our bank account, but we actually received them the next business day, much quicker than expected.

Bonuses and promotions

Moneta Markets offers a 50% deposit bonus structured as a cashback rebate with real funds on qualifying trades. After an initial deposit of $500 or more, eligible accounts earn a cash rebate per lot traded, which can be redeemed monthly. Direct STP accounts earn $2.00 per lot on Forex pairs, gold, and oil, while Prime ECN accounts receive $0.50 per lot on the same assets. This rebate rewards active traders by converting bonus credits into withdrawable cash based on their trading volume.

  • Key Considerations: Please refer to the terms and conditions, as promotional offerings are subject to change and regional restrictions apply.

Trading Settings: Transparent, fast, and flexible conditions

Trading Settings

8.2

Moneta Markets provides traders with a diverse range of over 1,000 tradable instruments, including Forex, indices, commodities, shares CFDs across major markets, cryptocurrency CFDs, ETFs, and bonds. Leverage varies by region and asset class, with Forex and metals offering up to 1000:1 in global entities, compared to a more restrictive 30:1 in the UK. Moneta delivers a seamless trading experience, offering an STP execution model for its Direct STP account and a transparent ECN model for its Prime ECN and Ultra ECN accounts. Execution is generally fast and reliable, with minimal slippage and stable spreads, providing a strong trading experience overall.

Assets and instruments

Moneta Markets offers a range of tradable instruments across multiple asset classes, including:

  • Forex: Over 45 Forex pairs
  • Indices: More than 23
  • Commodities: Over 15, including metals such as gold and silver, and 6 energy CFDs
  • Shares CFDs: 635+, including US, EU, UK, and UAE Share CFDs
  • Cryptocurrencies CFDs: Over 30
  • ETFs: Over 50
  • Bonds: Up to 7 popular bonds, including US Treasuries, UK Gilts, and Euro Bonds
  • Note: Regional restrictions apply; therefore, the instruments available may vary.

Lot sizes

The minimum lot size varies depending on the instrument traded.

  • Minimum lot sizes of 0.01 lots (equivalent to a micro lot) are available on Forex, spot gold and silver, 0.1 lots on most individual share CFDs, and 1.0 lot minimums on bond CFDs and crypto ETFs. Commodity and futures ETFs have variable minimum lot sizes that are dependent on the underlying asset.

Leverage

The maximum leverage available varies depending on the entity and the type of account opened. Traders can adjust their leverage limits through the settings option within the Client Portal, up to the highest leverage permitted for their account.

Global Entities:

  • Forex: 1000:1
  • Precious Metals and Indices: 1000:1
  • Other Commodities: Energies 333:1 & Softs 50:1
  • Bonds: 100:1
  • ETFs: 33:1
  • Stocks: 33:1 (US), 20:1 (EU & UK), 10:1 (UAE)
  • Cryptocurrencies: Varies
  • Note: Seychelles offers leverage to a maximum of 500:1 on Forex, precious metals and indices

Moneta Markets Capital Ltd (UK) - Tier 1 regulator:

  • Forex: 30:1
  • Non Majors, Gold & Major Indices: 20:1
  • Commodities: 10:1
  • Stocks: 5:1

Review the available leverage through the Client Portal and adjust as needed.

Execution quality

Moneta Markets uses a fully transparent ECN and STP order execution model, routing clients' orders directly to a diversified pool of top-tier liquidity providers, ensuring fair pricing and deep liquidity without dealing desk intervention, and ensuring direct market access (DMA). The type of execution model used depends on the type of account opened.

The platform supports a wide range of order types, including bracket orders (OCO - One-Cancels-the-Other and OSO - Order-Sends-Order), conditional orders, and advanced tools on MetaTrader 4 and 5.

User Experience: During live testing across major assets, including gold (XAU/USD), indices (SP500), major and minor Forex pairs (EUR/USD, GBP/USD, EUR/JPY), and cryptocurrencies (BTC/USD), trades were executed instantly, although millisecond timing confirmation was not available. On occasions, we experienced minimal slippage, although the minor negative slippage occurred during more volatile periods. For instance, trades like XAU/USD and BTC/USD hit their take-profit targets exactly, with no slippage, while SP500 trades experienced slight negative slippage.

Our experience included placing market and limit orders for entry, combined with stop-loss and take-profit orders using OCO and OSO order types. We found trade management on the supported platforms to be efficient, with chart trading offering a convenient way to manually trail stops and adjust targets smoothly and quickly.

In addition to enabling traders to select appropriate orders, such as stop losses within bracket orders, Moneta Markets offers comprehensive risk-management features, including margin calls, automatic liquidation, and negative balance protection and client fund insurance, which protects eligible clients in the event of insolvency. These tools work together to safeguard both the trader’s account and the broker from excessive losses, ensuring a secure and consistent trading environment.

  • Moneta Markets allows for hedging, scalping and also algorithmic trading.

Tools and Resources: Robust features, but restrictions apply

Tools and Resources

8.2

Moneta Markets provides a wide range of trading tools and educational resources designed to meet the needs of traders at all levels. They offer a variety of trading platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5) and their proprietary Moneta Markets PRO Trader with advanced charting and customizable features. Moneta provides a comprehensive suite of educational materials, including webinars and video courses. However, to view the complete package of educational materials, traders must deposit at least $500. Moneta also provides practical trading aids like an economic calendar, trading calculators and market analysis services.

Trading platforms

Moneta Markets offers a range of trading platforms, including MT4 and MT5, which are available on desktop, web, and mobile devices, as well as their proprietary Moneta Markets PRO Trader platform powered by TradingView.

The PRO Trader platform is well-suited for traders seeking advanced charting as it features over 100 technical indicators, multiple chart types, and customizable layouts. MT4 and MT5 provide a familiar trading environment with automated trading support. While PRO Trader excels in clarity and customization, it is currently only available as a web and mobile platform..

Platform Main takes

MetaTrader 4 (MT4)

  • Intuitive interface with over 65 technical indicators
  • Supports automated trading with Expert Advisors (EAs)
  • Variety of order types, including market and pending orders
  • Robust charting with customizable tools and templates
  • Multiple timeframes for detailed technical analysis
  • Available on desktop, web, and mobile platforms

MetaTrader 5 (MT5)

  • 21 timeframes on desktop for comprehensive market analysis
  • 80+ built-in technical indicators and analysis tools
  • Supports multiple order types, including Market, Limit, Stop, OCO, Trailing Stops, and Bracket Orders
  • Supports Expert Advisors (EAs) for automated trading
  • Multi-chart layouts with customizable templates
  • Integrated economic calendar for real-time news and events
  • Available on desktop, web, and mobile devices

Moneta Markets PRO Trader

  • 100+ technical indicators
  • Multiple time frames
  • 50+ smart drawing tools
  • 20+ chart layouts
  • 12+ customizable chart types
  • Built-in market news coverage
Trading Platforms Moneta

Access the PRO Trader platform for a more user-friendly interface powered by TradingView.

Additional trading

Moneta Markets offers a comprehensive social and copy trading environment. The proprietary CopyTrader app enables users to follow and automatically copy trades from experienced traders easily. The minimum deposit required to start copy trading with Moneta Markets’ CopyTrader app is $200 USD.

Moneta Markets offers in-house PAMM and MAM solutions, designed specifically for money managers, featuring flexible trade allocation, support for all trading styles, and real-time order management. The MAM platform enables flexible and customizable trade allocation across multiple client accounts, supporting all trading styles, real-time order management, and customizable fees. PAMM managers benefit from the powerful MT4 platform, automated performance fee calculations, and a next-gen IB Portal that handles rebates and commissions.

Education

Moneta Markets provides a broad range of educational resources designed to support traders from beginners to advanced. However, to benefit from the full range of tools and resources available through the ProTrader tools, clients would need to deposit a minimum of $500 USD.

The resources available include timely market insights and strategies covering both beginner and advanced topics. All clients can access the Market Masters video series, which features concise tutorials on Forex basics, including charting, terminology, and trading strategies. Additionally, Moneta offers guides focused on technical analysis, trading psychology, and risk management, making their educational content practical and accessible for both beginners and intermediate traders.

Other tools

  • Moneta Markets has a highly customizable economic calendar, allowing traders to filter events by country (including G7 and EU groupings), event type, and importance, thereby tailoring the focus to the markets they are trading. It features event-linked charting that visualizes historical price impacts following major announcements, aiding in spotting trends and volatility patterns. A premium economic calendar is available for those eligible to view the ProTrader tools.
  • “MonetaTV” is an AI-based market news service that delivers a daily outlook on market moves and key headlines. Videos are produced and uploaded to Moneta Market’s YouTube channel daily and are freely available to all.
  • Moneta Markets offers a variety of trading calculators featuring essential and advanced tools to support traders. These include a Fibonacci calculator, pivot point calculator, stop-loss/take-profit level and amount calculators, and a currency converter. All calculators work in real-time, based on live market prices, enabling traders to plan entries, exits, and risk management strategies efficiently. This comprehensive set supports both basic and complex trading calculations.
  • Moneta Markets offers client sentiment indicators that provide real-time insights into the percentage of traders who are long or short across Forex, commodities, and indices. These sentiment tools help traders gauge market bias and potential turning points by reflecting the collective positioning of Moneta’s client base.
  • Moneta provides a free VPS service to traders who meet specific conditions. Specifically, the trader must fund their trading account with a minimum of $500 and trade at least 5 lots (or equivalent) within a calendar month and submit an opt-in form monthly.

Trust: Expanding top-tier regulatory reach with FCA licence

Trust

8.6

Moneta Markets operates under multiple entities, each offering different levels of client protection. Clients who open an account in the UK through Moneta Markets Capital Ltd benefit from the highest levels of security, as this entity is regulated by the Financial Conduct Authority (FCA). This regulation also means that clients are eligible for additional protection through the Financial Services Compensation Scheme (FSCS). Moneta Markets South Africa (Pty) Ltd, is licensed a mid-tier regulator, which provides a moderate level of protection. In contrast, accounts opened through Moneta Markets Ltd, based in Saint Lucia, have the lightest level of protection regulated through the Financial Services Authority of Seychelles (FSA). Regardless of the entity, client funds are held in segregated accounts and they provide negative balance protection.

Regulation tiers

High-Tier Regulation:

  • UK: Moneta Markets Capital Ltd - Authorized and regulated by the UK Financial Conduct Authority (FCA) under FRN 613381, offering strong investor protections with a full regulatory license.

Mid-Tier Regulation:

  • South Africa: Moneta Markets South Africa (Pty) Ltd - Authorized Financial Service Provider regulated by the Financial Sector Conduct Authority (FSCA) under license number 47490, providing moderate investor protections.

Low-Tier Regulation:

  • Seychelles: Moneta Markets Ltd - Authorized and regulated by the Financial Services Authority of Seychelles (FSA) with License No. SD144, offering minimal investor protection.

Other protection

  • Moneta Markets offers negative balance protection for client trading accounts, ensuring that traders are safeguarded from incurring losses exceeding their deposited funds during extreme market events.
  • Moneta Markets holds all client funds in segregated accounts with an AA-rated global bank, ensuring the separation of client money from company funds. The broker complies with anti-money laundering (AML) and security regulations, as confirmed in their client agreement.
  • For clients opening an account with Moneta Markets Capital Ltd under FCA regulation in the UK, funds are further protected by the Financial Services Compensation Scheme (FSCS), which covers up to £85,000 per person if the broker becomes insolvent.
  • Moneta also offers client fund insurance with Lloyd's Bank, ensuring that eligible traders are financially protected against losses in case of insolvency.

Be aware that regulatory protections can vary between Moneta Markets entities in different countries; please check the relevant regulatory body for your location.

Reputation

Moneta Markets generally enjoys a good reputation among users, with many traders praising its fast and reliable execution, smooth deposit and withdrawal processes, and responsive customer support, especially via live chat. Users find the trading platforms MT4, MT5, PRO Trader, and AppTrader to be intuitive and efficient, and they appreciate the competitive spreads on ECN accounts alongside the wide range of available instruments and educational resources. Our own experience aligns with this positive view as we observed quick trade execution, hassle-free deposits and withdrawals, and efficient customer service from Moneta’s global entities.

Some users report occasional withdrawal delays, compliance-related account closures, and commission disputes among affiliates. A few point to shorter demo account periods, which are set at 30 days, and minor technical issues, though these are not widespread. The account opening has proven to be swift globally within our testing, although the UK-based account processing times were slow with few updates. We experienced strong customer service interactions globally, although we encountered regional variations with the UK entity.

While due diligence is advised regarding jurisdiction-specific nuances, the broker’s efficient execution, solid platform choices, and comprehensive support make it a trustworthy choice for many traders.

Customer Service and Support: Knowledgeable support, but with regional differences

Customer Service and Support

7.0

Moneta Markets offers multilingual customer support through at least six languages, including English, Malay, Chinese, Korean, French, and Portuguese. Their dedicated support team is available 24/5 via live chat, email, and phone, providing timely assistance during Forex market hours. They also offer a comprehensive and easy-to-follow FAQ section. During testing, interactions with Moneta Markets’ global entity were efficient, friendly, and thorough, but responses from the UK entity were less consistent, with some inquiries going unanswered.

Moneta Markets Customer Support

Support availability

Moneta Markets provides support 24 hours a day, 5 days a week, through live chat, email, and phone support, utilizing a combination of live chat and translation tools to ensure effective communication with its diverse client base.

Moneta Markets' website is accessible in 14 languages, with additional language options available through their PRO Trader platform integration, ensuring broad language coverage for their global client base.

Usefulness

Through our testing, we found Moneta Markets’ customer support on their global website responsive and helpful, particularly via live chat and email, with most queries answered clearly and promptly within minutes. The support team effectively covers a range of topics, often providing useful links for further details. The dedicated multilingual team available 24/5 strengthens accessibility for global clients.

However, we encountered some challenges when dealing with the UK entity , where responses were less timely (or even absent) and minor technical issues using the ‘Contact Us’ form on the UK website with the CAPTCHA verification process.

Overall, the support experience was positive, with fast and courteous interactions and transparent communication. However, slight inconsistencies, depending on the Moneta Markets entity, might affect the user experience. The company’s openness to feedback through after-chat surveys also adds to the comprehensive customer service framework.

User Experience: Smooth mobile trading experience with fast account setup

User Experience

8.1

Moneta Markets delivers a smooth and enjoyable experience across its digital platforms, including the website and mobile app, complemented by an efficient account opening process through its global entities. However, issues have arisen with the UK entity, Moneta Markets Capital Ltd.

Web design and navigation

The website features a professional layout with clear branding, clean lines, and eye-catching backlit-style images. Navigation is intuitive, with accessible upper and lower menus making it easy to find key sections. Performance during our testing was excellent; there were no system delays during the account setup, deposits, withdrawals, or while using interactive charts (Moneta Markets PRO Trader). The website search functionality is basic, requiring users to rely primarily on menus, which can sometimes seem cumbersome.

Moneta Markets Website

Mobile App friendliness

Moneta Markets' mobile app offers an intuitive and user-friendly trading experience with sleek, professional visuals, clear typography, and modern icons optimized for mobile use. It delivers stable and fast performance with no lags or crashes during testing. While some trades were managed rather than placed through the app, the platform handled all tasks smoothly. The app provides access to charts, drawing tools, indicators, and risk management features. It supports multiple order types for app trading, making it easy for traders to place trades or manage existing orders on the go.

The home screen features a rates list that expands into interactive, customizable charts where traders can add indicators, drawing tools, and view additional analysis and order information. Under the "Trades" section, users can place market, limit, stop, and stop-limit orders, as well as connect to their live, demo, and copy trade accounts for easy management. The "Discover" section offers valuable tools, including an economic calendar, regularly updated market analysis, brief video updates from FX TV - Trading Central, and occasional newsletters, providing traders with comprehensive market insights all in one place. This rich suite of features makes the Moneta Markets app a versatile and powerful tool for trading on the move.

Account opening process

The account opening process was quick, easy, and supported by clear email confirmations at every stage. After completing the sign-up form with basic personal information, users receive an email granting access to their Client Portal, a personal dashboard for managing the account, uploading documents, and tracking trading activity.

Verification involves uploading proof of identity and address as part of KYC compliance, with email confirmations sent upon successful verification. Once verified, clients receive their MetaTrader 5 live account details via email, including login credentials and server information. Linking a funding method and making an initial deposit (minimum $50) follows, with confirmation emails sent for both. The entire process, from sign-up to deposit clearance and full account activation and funding, in our experience, took as little as 10 minutes, allowing traders to start quickly and confidently.

However, in the UK, the process was slower, taking about 20 minutes with additional testing and disclosures, and limited updates following initial application confirmation.

Final Thoughts

Moneta Markets is a multi-tier regulated broker, offering competitive trading conditions with low spreads starting from 0.0 pips on the ECN accounts across over 1,000 instruments, including Forex, indices, commodities, cryptocurrencies, bonds, ETFs, and shares.


Leverage is up to 1000:1 on certain assets in global entities and up to 30:1 in the highly regulated UK market, appealing to both cautious and aggressive traders. The broker supports popular platforms, including MetaTrader 4, MetaTrader 5, and the PRO Trader platform powered by TradingView, which delivers robust execution and a flexible trading environment.


The ProTrader tools, which require a minimum deposit of $500, offer exclusive access to advanced market resources, including AI-powered Market Buzz, Featured Ideas with trade setups, a comprehensive real-time Economic Calendar, Technical Views with expert analysis, and Alpha Generation indicators for MT4 and MT5. These tools provide actionable insights, enabling traders to make informed decisions with improved market visibility.


Regulated by the FCA in the UK and other authorities, Moneta Markets ensures client funds are segregated and protected with negative balance protection. Customer support is responsive, often providing live chat responses within minutes. The broker caters to a wide range of traders, from beginners seeking education and user-friendly interfaces to active traders who need fast execution and advanced order types.


Still, it’s important to note the differences between the global services and its new entity in the UK, which offers higher regulatory protections but a worse experience, particularly regarding customer service, account processing and user-friendliness.


Overall, Moneta Markets is a strong choice for traders looking for diverse markets, robust platforms, and comprehensive tools.

About the Broker

Moneta Markets became independent in 2022 after separating from the Vantage Group. It is regulated by South Africa’s FSCA, the UK FCA and the Financial Services Authority of Seychelles. Headquartered in Johannesburg.

FAQs

Yes, Moneta Markets is a legitimate broker operating under multiple regulated entities. The company became independent in 2022, having separated from the Vantage Group. It holds licenses from reputable financial authorities, including the Financial Sector Conduct Authority (FSCA) in South Africa and the Financial Conduct Authority (FCA) in the United Kingdom.

  • South Africa: Moneta Markets South Africa (Pty) Ltd is registered and regulated by the Financial Sector Conduct Authority (FSCA) under license number 47490, located at 1 Hood Avenue, Rosebank, Johannesburg, Gauteng 2196, South Africa.
  • United Kingdom: Moneta Markets Capital Ltd is authorised and regulated by the Financial Conduct Authority (FRN 613381) under company number 08279988, with registered office at Amlbenson the Long Lodge, 265- 269 Kingston Road, Wimbledon, England, SW19 3NW.
  • Seychelles: Moneta Markets Ltd, authorised and regulated by the Financial Services Authority of Seychelles with License No. SD144. Moneta Markets Ltd is registered and located at Room B11, 1st Floor, Providence Complex, Providence, Mahe, Seychelles.
  • Saint Lucia: Moneta Markets Ltd is registered in Saint Lucia under registration number 2023-00068.

Forex, Commodities, Indices, Stocks, ETFs, Bonds and Cryptocurrencies.

Moneta Markets supports popular platforms, including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and Moneta Markets PRO Trader, which integrates TradingView technology and AppTrader.

Moneta Markets offers three main account types: Direct STP for beginners with spread-only pricing and no commission, Prime ECN for experienced traders with ultra-tight spreads and commissions and Ultra ECN for professional traders and money managers featuring the lowest spreads and competitive commissions.

Direct STP and Prime ECN deposits are $50.
The Ultra ECN, $20,000.

Moneta Markets accepts a wide variety of fiat and cryptocurrencies, including USD, EUR, GBP, NZD, AUD, SGD, JPY, CAD, HKD, BRL, USDT, USDC, BTC, ETH, and XRP.

Moneta Markets restricts clients from a range of countries and regions due to regulatory and compliance reasons. The banned countries by region include:

  • Africa: Burundi, Central African Republic, Democratic Republic of the Congo, Eritrea, Ivory Coast, Liberia, Libya, Mali, Republic of Guinea, Republic of Guinea-Bissau, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Zimbabwe
  • Asia: Afghanistan, Burma (Myanmar), Hong Kong, Iran, Iraq, Japan, North Korea, Singapore, Syria, Yemen
  • Europe: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, France, Italy, Macedonia, Montenegro, Romania, Russia, Serbia, Sevastopol, Slovenia, Spain, Ukraine (Crimea)
  • North America: Bermuda, Canada, Cuba, Puerto Rico, United States of America, United States Virgin Islands
  • Oceania: American Samoa, Australia, Guam
  • South America: Venezuela
  • Sanctioned Entities/Territories: ISIL (Da'esh), Al-Qaida, The Taliban, Former Federal Republic of Yugoslavia

Additionally, Moneta Markets excludes clients from certain territories under sanctions or high- risk areas. This list aligns with their regulatory obligations and anti-money laundering (AML) policies.

Opening a trading account with Moneta Markets is a straightforward process that can be completed online. Here’s a step-by-step guide:

  1. Visit the Moneta Markets website: Moneta Markets - Open a live account
  2. Begin Account Registration: Complete the registration form by entering your basic details, such as full name, email address, country of residence, and create a secure password
    Get Started With Moneta Markets
    • Select if you are opening the account as an individual or company
    • Confirm if you are not a US resident by a check mark
    • Confirm if you are happy to receive Moneta Markets information
  3. Access the Client Portal:
    • After submitting your personal information, you will receive an email granting you access to the Client Portal. This dashboard allows you to manage your account, upload documents, and monitor your trading activity.
  4. Complete Verification:
    • Upload your verification documents as part of the Know Your Customer (KYC) process, including proof of identity (such as a passport, ID, or driver’s license) and proof of address (recent utility bill or bank statement). You will receive email confirmations once each document is verified.
  5. Accept Terms & Conditions:
    • Review and accept Moneta Markets’ terms and conditions, along with any necessary legal documents provided during the registration process.
  6. Select Deposit Method:
    • Select a preferred funding option, such as bank wire, credit card, or e-wallet, which Moneta Markets supports.
  7. Fund Your Account:
    • Make your initial deposit, with a minimum amount of $50 for the Direct STP and Prime ECN accounts.
    • Confirmation emails will be sent once your payment method is linked and your deposit is successfully processed.
  8. Account Dashboard:
    • Once funded, your account dashboard in the Client Portal will reflect the available balance, and you can access all trading features.
  9. Start Trading:
    • With your account verified and funded, you can log in to your preferred trading platform (MT4, MT5, Moneta Markets PRO Trader, or Moneta’s AppTrader) to begin trading immediately.
  10. Account Management:
    • Use the Client Portal and mobile app to manage your account settings, track performance, make further deposits or withdrawals, and update personal information as needed.

About the authors

Louise Carr
FXStreet analyst
Louise Carr is an experienced Futures and Forex trader/analyst with over 15 years in the financial markets. Her career began in 2009 after transitioning from a successful role in financial services. As an instructor for a leading trading education company, she has taught thousands of students globally and received multiple "FX Instructor" awards. She is the co-founder of CLiK Trading Education.
Xevi Fontdeglòria
Managing Editor
Xevi Fontdeglòria is the Managing Editor at FXStreet. He joined the team in 2023 after more than a decade of experience covering financial markets as a reporter and editor for first-tier media outlets such as Dow Jones newswires, The Wall Street Journal and Spanish daily newspaper El País. He holds two separate Bachelor degrees in Business Management and Journalism from Pompeu Fabra University in Barcelona.