OANDA Corporation, provider of innovative online forex trading and currency data services, has translated its two main English-language forex trading websites—fxtrade.oanda.com and fxtrade.oanda.ca—into nine other languages. The translation project marks an important phase in OANDA's plan to introduce multilingual customer service across the company, in response to its growing number of global clients.
OANDA's fxTrade website content and real-time spreads now may be viewed in English, French, Spanish, German, Italian, Portuguese, Russian, Korean, Chinese (Simplified and Traditional), and Japanese. A selector at the top right of each webpage allows visitors to switch between the 10 different languages. Website users also have multilingual access to applications such as OANDA's market sentiment index, which graphs the aggregated open orders and positions of thousands of active traders in OANDA's market.
The company has also recently staffed up its customer service team to extend client support to weekends, via live chat, email, and telephone. OANDA customer service representatives currently provide support in English, Chinese, German, French, Spanish, Japanese, Russian, and Korean.
“OANDA has always been committed to providing a user-friendly forex trading environment, and improving our language support is a cornerstone in this ongoing effort,” said Michael Stumm, CEO of OANDA Corporation. “With our forex website content now available in 10 of the main languages spoken by our clients, our next steps are to extend 24-hour live customer service support to more languages, and to translate our other OANDA web properties."
OANDA's fxTrade website content and real-time spreads now may be viewed in English, French, Spanish, German, Italian, Portuguese, Russian, Korean, Chinese (Simplified and Traditional), and Japanese. A selector at the top right of each webpage allows visitors to switch between the 10 different languages. Website users also have multilingual access to applications such as OANDA's market sentiment index, which graphs the aggregated open orders and positions of thousands of active traders in OANDA's market.
The company has also recently staffed up its customer service team to extend client support to weekends, via live chat, email, and telephone. OANDA customer service representatives currently provide support in English, Chinese, German, French, Spanish, Japanese, Russian, and Korean.
“OANDA has always been committed to providing a user-friendly forex trading environment, and improving our language support is a cornerstone in this ongoing effort,” said Michael Stumm, CEO of OANDA Corporation. “With our forex website content now available in 10 of the main languages spoken by our clients, our next steps are to extend 24-hour live customer service support to more languages, and to translate our other OANDA web properties."
