What is your refund policy?
Capital3X gives you 3 days trial for USD 20 (No questions asked). During this period you are advised to try the service out. If you are not happy, you can unsubscribe by stopping payments from your end (on Paypal) and then emailing us at supportATcapital3x.com so we can remove your profile from our database.
If you have doubts, please do not hesitate to email us at supportATcapital3x.com
Registration through Paypal has bee done but I not received my login email. Why?
Sometimes email from capital3x goes into spam. Check your spam folder and mark us out of spam. You should see the login email. If not, email us at supporATcapital3x.com.
I am not happy with the service. What can I do?
Please email us at email@example.com and we will try our best to answer. But please do not ask us to teach trading. Nor can we answer much about the models used behind the trades. We put detailed analysis but that is where it stops. Please do not email on trivial matters as it sucks bandwidth and we do not like to ignore email from anyone and hence sucking our bandwidth.
What should a new member do first?
Study all previous trades
Then study all the analysis
Very important that you do not just start trading the moment you sign up. Get used to the system. Get used to the way the trades are communicated. We spend hours discussing and analyzing each trade. It is a complex process. Even then we may go wrong. Therefore we ask that you study previous trades, the analysis behind it and all the running commentary.
Where can I find the suggested trades?
The new trades are posted to a live trade sheet. They are also sent Via Twitter (@Capital3x) and email (make sure your email is one you check regularly).
Why am I not able to view the trade sheet link?
You need to be logged into the system to view the trade sheet and the trade room.
What lots do you trade?
All lots are calculated on the stops. If stops are wide, then we adjust lots to reflect a VaR of <3% on a sample portfolio of $2000. You have to adjust your own lots so as to reflect the risk for your portfolio.
What about platform and instrument??
This is not charting setup service. We are mathematical black box signalling service, probably never tried before on the internet. These are algorithms and complex setups which we call as the ÒInfinity FlashÓ signals. We have not revealed what goes behind the scenes but we give enough hints about how we arrive to these signals via detailed analysis.
What do you trade?
We trade FX, SPX Emini 24 hours (front month), crude, gold, stocks, ETF. Sometimes we also trade other world geographies.
When do you send your trades?
No set time. Some times when there are large number of previous trades in execution, no new trades are issued. Subscribers are advised to monitor previous trades before issuing new trades. The time to send trades will differ and is a function of setups and price movements. It can arrive anytime between London and NY opening. Some days we may not have any setups and hence no trades. Some days there will be large number trades. This should be a lesson to all traders that you do not need to trade all time and all the days. Wait and Observe and then trade. Patience is key. As traders we understand the need to never over trade.
What markets do you trade?
Our trades are given out between London and NY times and we are normally online during both these markets on Twitter and Email. Coupled with back office in Mumbai we work 24 hours.