Official FXCM Awards from Investment Trends United States Foreign Exchange Report:
· Number One in Overall Client Satisfaction
· Number One in Online Education Materials
· Largest Forex Provider
“We are extremely pleased to have been named number one forex broker for client satisfaction, education, and provider categories,” said Drew Niv, FXCM CEO. Niv added, “We are constantly striving to provide our customers with the best service so that we can cater to all of their needs as a forex broker. Additionally, winning these awards shows us that we are meeting client expectations and we would like to thank our loyal clients for their continued support over the years.”
The report’s results came from a survey conducted in March and April 2012 with thousands of retail traders and investors in the United States participating. It is the largest known study of online retail investors in the United States.** The report found that in the US alone 120,000 individual investors traded forex at least once between April 2011 and April 2012. Additional findings within the study concluded that word of mouth recommendations are an important factor in choosing a broker and retail trader satisfaction in the US is extremely high.
Overall, FXCM has won awards worldwide from Investment Trends over the past year with repeated wins for “Best Education Materials and Programs” in the United States, United Kingdom, Australia, Germany, and France. “Overall client satisfaction” was another category in which FXCM excelled, being named a top broker in the United States, Germany, and France. “Being named a top winner in these categories outside of the United States shows that our efforts are consistent across all regions,” said Sameer Bhopale, CMO of FXCM. “It is wonderful feedback from our customers, no matter where they are located, who are using our services. We are top ranked in education materials and client satisfaction categories."